This Privacy Policy explains how pk3y5 collects, processes, stores, shares and protects personal data belonging to users of the platform, including Pakistani users accessing the site from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere. Please read this document carefully.
These cards summarise the most important aspects of our privacy practices. They do not replace the full legal text below — all users should read the complete Privacy Policy.
We collect identity data (name, CNIC or passport details), contact information, device and usage data, financial transaction records, and KYC verification documents. We collect only what is necessary to operate the platform and meet regulatory obligations.
Personal data is processed to verify your identity, manage your account, process deposits and withdrawals, comply with AML and KYC obligations, provide customer support, and improve the platform. We do not process data for purposes beyond those disclosed in this Policy.
We do not sell your personal data to third parties. Data may be shared with regulated service providers (identity verification, payment processing, fraud prevention) where necessary. All processors are contractually bound to use your data only for specified purposes.
All data is transmitted via HTTPS with 256-bit SSL encryption. KYC documents are stored in access-controlled, encrypted repositories. We conduct regular internal security reviews and apply industry-standard data protection controls throughout.
Subject to applicable law and our AML/regulatory obligations, you have rights to access, correct, restrict, object to and request deletion of your personal data. Submit requests through the support contact details in this Policy. We aim to respond within 30 days.
Account data is retained for the duration your account is active and for a defined period thereafter as required by applicable regulations. KYC documents and financial transaction records are retained for at least five years following account closure to meet AML obligations.
This Privacy Policy ("Policy") is issued by pk3y5 ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals ("Users", "you") who register for an account, access the website at https://pk3y5.cam, or use any service, product or feature made available through the Platform.
pk3y5 is committed to handling personal data responsibly, transparently and in accordance with the applicable data protection laws of the jurisdiction in which it is licensed to operate. We recognise that users across Pakistan — from Karachi and Lahore to Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — place considerable trust in the Platform when providing sensitive personal and financial information, and we take that responsibility seriously.
This Policy describes what data we collect, why we collect it, how it is used and stored, with whom it may be shared, and what rights you hold in relation to your own data. Please read this document carefully before registering an account or using the Platform.
pk3y5 is not regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. References to Pakistani payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah in this Policy and across the platform are solely for contextual identification — they do not imply that those providers endorse, facilitate or support any gambling activity.
Scope: This Policy applies to data processed through the pk3y5 website and any associated mobile-optimised or application-based interfaces. It does not apply to third-party websites, payment processors or service providers who maintain their own privacy policies governing their data practices.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person. This includes name, identification number, contact details, location data, IP address, device identifiers and financial data. |
| Processing | Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, modification or deletion. |
| Data Controller | The entity that determines the purposes and means of processing personal data. For users of pk3y5, the Data Controller is the licensed operator of the Platform. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller under a contractual arrangement specifying the permitted purposes and safeguards. |
| KYC Data | Identity and verification documents submitted by a User in fulfilment of Know Your Customer requirements, including CNIC, passport, proof of address and liveness check materials. |
| Cookies | Small text files stored on a User's device by the platform's web server for purposes including session management, analytics and platform functionality. |
| User | Any individual who accesses, browses or holds a registered account on the pk3y5 platform. |
pk3y5 collects personal data through several channels: information provided directly by you, data generated automatically through your use of the platform, and data obtained from regulated third-party verification providers. The categories of data we collect include:
Sensitive Data: We do not intentionally collect special category data (such as health, political or religious information). If you voluntarily disclose such information in a support communication, we will handle it with additional care and will not use it beyond what is strictly necessary to address your request.
pk3y5 processes personal data only where a valid legal basis exists. The primary legal bases applicable to our processing activities are:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation, identity verification, deposit and withdrawal processing, bet settlement, account management and customer support — all necessary to fulfil the Terms & Conditions agreed upon registration. |
| Legal Obligation | KYC verification, AML monitoring, regulatory reporting and document retention obligations required by applicable licensing regulations and international financial crime prevention standards. |
| Legitimate Interests | Fraud detection, platform security, prevention of prohibited conduct, internal analytics used to improve platform performance, and responsible gambling monitoring. Legitimate interests do not override your fundamental rights where those rights take precedence. |
| Consent | Where we send optional marketing communications or use non-essential cookies. Consent may be withdrawn at any time without affecting prior lawful processing. |
Personal data collected by pk3y5 is used for the following purposes:
We do not use personal data for automated decision-making that produces legally significant effects on users without human review, except where required by AML or fraud prevention obligations and subject to the user's right to seek human review.
pk3y5 does not sell, rent or commercially trade personal data belonging to its users. Data may be disclosed to the following categories of recipients where necessary and in accordance with applicable data protection standards:
Where data is shared with processors, pk3y5 enters into data processing agreements that impose confidentiality, security and purpose-limitation obligations consistent with applicable data protection law.
pk3y5 uses cookies and similar tracking technologies (such as web beacons and session storage) to operate the platform, maintain session integrity and improve user experience. The categories of cookies used on the platform include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for login sessions, account authentication, security token management and core platform functionality. Cannot be disabled without breaking platform operation. | Session / Short-term |
| Functional | Remember user preferences such as language settings, display options and bet slip configuration. Improve continuity between sessions. | Persistent (up to 12 months) |
| Analytics | Collect aggregated, anonymised data on page visits, feature usage and error occurrences to help improve platform performance. No individual user profiling for marketing. | Persistent (up to 24 months) |
| Marketing (Optional) | Used only with your prior consent to deliver relevant promotional content. May be disabled without affecting core platform functionality. | Persistent (consent-dependent) |
You can manage or delete cookies through your browser's privacy settings. Disabling strictly necessary cookies may prevent certain features of the platform from functioning correctly. For more information on managing cookies, consult your browser's help documentation.
pk3y5 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy or as required by applicable law and regulatory obligation. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
pk3y5 applies a range of technical and organisational security measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:
Users play an important role in account security. You are responsible for maintaining the confidentiality of your login credentials and for ensuring that your registered email account and associated devices are secure. pk3y5 will never ask you for your password through email, live chat or any other channel. If you receive such a request, treat it as a potential phishing attempt and contact pk3y5 support immediately.
Document Security Reminder: KYC documents — including your CNIC or passport — must only be submitted through the Platform's official HTTPS-secured verification portal. Never transmit identity documents via WhatsApp, SMS, email or any unsecured messaging application. pk3y5 will never request documents through those channels.
Subject to the applicable data protection laws of the jurisdiction in which pk3y5 operates and any overriding legal obligations (including AML record-keeping requirements), you hold the following rights in relation to your personal data:
Request a copy of the personal data we hold about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your account. Some corrections require re-verification through KYC.
Request deletion of your personal data where it is no longer necessary for the purposes collected. AML retention obligations may limit this right for certain data categories.
Request that processing of your data be restricted in certain circumstances, for example while a complaint is being investigated.
Object to processing based on legitimate interests, including direct marketing. Where objection is upheld, processing for that purpose must cease.
Request a structured, machine-readable copy of data you provided to us, where technically feasible and where processing is based on consent or contract.
To exercise any of the above rights, contact pk3y5 support via live chat or at the email address in Section 14 of this Policy. We will acknowledge your request within five (5) business days and aim to respond substantively within thirty (30) days. Complex or high-volume requests may require additional time, and we will notify you if an extension is necessary.
Verification Requirement: Before actioning a data rights request, we will verify your identity to ensure the request is made by the account holder and not a third party. This may involve asking you to confirm account details or complete an additional verification step.
pk3y5 is operated by an internationally licensed entity and uses service providers (including identity verification, payment processing and cloud infrastructure partners) who may be located in jurisdictions outside Pakistan. Personal data may accordingly be transferred to, processed in or stored in countries other than the country from which you access the platform.
Where personal data is transferred internationally, pk3y5 takes steps to ensure that appropriate safeguards are in place. These may include contractual protections (such as standard data protection clauses), transfer to jurisdictions with adequate data protection frameworks, or other lawful transfer mechanisms as required by the applicable regulatory framework.
Pakistani users should note that Pakistan's data protection landscape continues to evolve. The Personal Data Protection Bill and related regulatory developments may affect data transfer obligations in future. pk3y5 monitors applicable developments and will update its practices accordingly.
pk3y5 is strictly an adults-only platform. Users must be at least 18 years of age — or the higher minimum age required by the operator's applicable licensing jurisdiction — to register and use the Platform.
pk3y5 does not knowingly collect, process or retain personal data belonging to persons under the minimum eligible age. Age verification is conducted as part of the KYC process. Where we discover that a person under the minimum age has registered an account or provided personal data, we will take the following steps promptly:
If you believe that a minor has accessed or used the pk3y5 platform, please contact our support team immediately at the details provided in Section 14. We take underage access seriously and will investigate all reports promptly.
pk3y5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, new product features or guidance from relevant regulatory authorities. The "Last reviewed" date displayed at the top of this page will be updated whenever material changes are made.
Where changes are material — meaning they significantly affect how we process your personal data or alter the rights available to you — we will provide notice through a prominent notification on the platform or by email to your registered address, at least fourteen (14) days before the revised Policy takes effect. Your continued use of the platform following the effective date of any updated Policy constitutes acceptance of the revised terms.
We encourage all users to review this Privacy Policy periodically. If you disagree with any change to the Policy, you should stop using the platform and may request account closure by contacting our support team.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how pk3y5 handles your personal data, please contact our support team. Support is available 24 hours a day, 7 days a week via live chat on the platform.
For written data protection queries, you may reach us at the following address. This address is displayed as plain text only and is not a clickable link:
Data Privacy Queries: [email protected]
Please include "Privacy Request" in the subject line. Support agents can assist in English and Urdu.
When submitting a data rights request, please include your registered account username and a clear description of the request — for example, "Request to access my personal data" or "Request to delete my account data". This helps us route your request efficiently and reduces response time.
We aim to acknowledge all written privacy queries within five (5) business days of receipt. If your concern relates to a potential data breach or security incident, please contact our live chat support immediately for the fastest response.
Regulatory Complaints: If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction in which pk3y5 holds its operating licence. Information about the applicable supervisory authority is available upon request from our support team.
Our support team is available around the clock to help with any privacy query or data rights request. You can also explore our FAQ for quick answers to common questions from Pakistani users.
18+ only. Gambling involves financial risk. Understand applicable local laws before participating. See our Responsible Gambling page for player support tools.